Is there a Minecraft customer service?

Is there a Minecraft customer service?

If you have additional questions or need further assistance regarding your order, please fill out the form below and one of our customer support associates will be in touch with you soon. We are available Monday through Friday, 9am – 5pm EST.

How do I contact Minecraft company?

The best way to contact Mojang is through their help desk at help.mojang.com.

Can I return Minecraft?

For an Android edition, you can obtain a refund within the first two hours of gameplay. You can check the details on Google Play’s support site. If you bought Minecraft for PS4 and want to request a refund, you can do it through the chatbot on the PlayStation Store support page within 14 days of your purchase.

How do I cancel a Minecraft purchase?

Android / Google Play

1. Go to Google Play.
2. Check that you’re signed into the Google Account you used when you purchased your subscription.
3. On the left, click My subscriptions.
4. Select the Realms subscription you want to cancel.
5. Click Manage and then Cancel Subscription.

How do you report a problem on Minecraft?

How Do I Report an In-Game Problem with Minecraft?

1. Click ‘Create’ at the top of the screen to initiate the creation of a new bug report.
2. In the ‘Project Section’ select the version of the Minecraft with which you are having the in-game problem.
3. Select the in-game issue with which you are having problems.

Will I get my money back if I delete Minecraft?

As with most other downloadable software, we do not typically offer refunds for other reasons. If you have made your purchase from an unauthorized reseller, we cannot offer a refund. You may wish to dispute your purchase directly with the seller.

How do I remove my credit card from Minecraft?

You can remove your payment details at any time from your Mojang account settings. Sign into your account, scroll down, and under Payment Details, any cards that we have on file will be listed. Click Delete to remove any card from the database.

Can I get a refund if I bought the wrong Minecraft?

Different editions of Minecraft are not interchangeable. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. As with most other downloadable software, we do not typically offer refunds for other reasons.