How does Air NZ OneSmart work?
Your OneSmart Account allows you to hold up to up to eight foreign currencies plus New Zealand Dollars at any one time. If you have funds loaded into your OneSmart Account, you can use your Airpoints™ card for eligible purchases1 wherever Mastercard® is accepted overseas and in New Zealand.
How do I put money on my OneSmart card?
To load instantly, simply follow the steps below:
- Login to your OneSmart account.
- Select ‘Load Money’ from the main menu.
- Select ‘Currencies’
- On the ‘Payment’ screen, select ‘Debit card’
- Follow the screen prompts.
What is Airpoints OneSmart?
The only prepaid card to reward you with Airpoints Dollars™. OneSmart is a prepaid multi-currency travel card that can be used at millions of locations worldwide, everywhere Mastercard® is accepted#; an easy and secure way to manage your travel money.
How do I use my OneSmart card?
Firstly sign the back of your card. You’ll then need to activate your OneSmart™ card and set your PIN online at If you have not activated a OneSmart card before, EML Payment Solutions Limited will need to complete identity checks to secure your account.
How do I change my name on Airpoints?
Your Airpoints credit card If you are an Airpoints credit card holder, please call the issuing bank or financial institution to have the name on your account amended to match your Airpoints account name.
How do I delete my Airpoints account?
Process to close your account If you wish to close your Air New Zealand online account, you can request this by contacting our Contact Centre at 0800 737 000 (or +64 (0)9 357 3000 if you’re not in NZ). When you make your request, we must take steps to confirm that you’re authorised to request the account closure.
How much does it cost to change flights Air NZ?
If you purchased a seat or seat+bag fare a change fee of NZD $50 per person applies (infants exempt). If you purchased a flexichange or flexirefund fare, there will be no charge to change to earlier or later flights on the same day, same route.
Do Air NZ Airpoints expire?
Airpoints Dollars have a four-year expiry, so you can save up to use them on the rewards you like. Take your pick from thousands of travel, wine, homeware or electronics products from the Airpoints Store. You can also use them when you’re booking travel with Air New Zealand: Flights and upgrades.
Can I gift my Airpoints to someone else?
Transferring Airpoints Dollars™ to another member’s account is not allowed under the Airpoints™ Programme. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Elite and Gold members have the exclusive right to gift rewards to nominated people.
Can I give my Airpoints to someone else?
Each year* you can share your Airpoints Dollars with up to four members of your Shairpoints account, to spend on flights or rewards as you like. The Enabler can assign roles to members of the group.
How much does it cost to change a international flight?
How Much Does it Cost to Change a Flight in 2019?
| Domestic Flights | International Flights | |
|---|---|---|
| United Airlines | $200 | $400 and up |
| Delta Airlines | $200 | $200–$500 |
| JetBlue | $75–$150 | $75–$150 |
| Alaska Airlines | $0–$125 | $125 |
How do I earn Airpoints in New Zealand?
Earn 1 Airpoints Dollar for every NZD $200 you spend domestically. Instantly load money to your OneSmart account with debit loads. That means no internet banking, no fuss, and no wait time. Earn 1 Airpoints Dollar for every NZD $100 spent overseas.
Are there any fees for making changes to my Air New Zealand?
New bookings and changes made via an Air New Zealand Contact Centre, Travelcentre or airport ticketing desk will have the following fees applied. Fees can be charged per booking, per journey or per person – depending on the change requested. The fee is based on your location at the time of your transaction.
Are there any exceptions to Air New Zealand baggage fees?
However, there are some exceptions which you can learn more about here. Fees for optional services (excluding excess baggage) may change without prior notice. Carry-on baggage is included in your Air New Zealand ticket, if it meets the following size and weight limits.
What is included in my Air New Zealand fare?
Air New Zealand fares generally include things you would expect during your flight like meals, drinks and checked baggage on most routes. However, there are some exceptions which you can learn more about here.
