How do I update my Polycom firmware?

How do I update my Polycom firmware?

Go to “Utilities” >> “Software Upgrade”.

1. Select “Poly Hosted Server” and then click on “Check for Updates”.
2. Go to the Supported Firmwares page, find the firmware version for your device, then select it from the drop-down menu.
3. Click on “Install”.
4. The phone reboots to install the required firmware.

How do I check my Polycom firmware version?

How to check the firmware on a Poly phone:

1. Reboot the phone (or unplug it and plug it back in).
2. Push Menu.
3. Select Status.
4. Select Platform.
5. Select Application.
6. Select Main.
7. Check the firmware version and determine whether it is 3. X.X or 4. X.X.

How do I update my Polycom IP 331 firmware?

Upgrade the firmware

1. Go to: %programdata%\3CX\Data\Http\Interface\provisioning\ and open the randomly named provisioning directory.
2. Click on the “Phones” node, and select one or more Polycom phones to upgrade the firmware.
3. The Polycom will re-provision and load the new BootRom and Firmware files.

How do I reset my Polycom SoundPoint IP 330?

Reset Configuration – Press and hold the keypad’s 4, 6, 8, and * keys in combination. To reset the SoundPoint IP 320, 330, and 430 phone’s configuration to the factory defaults using a multiple key combination: – Press and hold hold the keypad’s 1, 3, 5, and 7 keys in combination.

How do I upgrade or downgrade my Polycom firmware?

Provision the Phone to the Polycom Firmware Server

1. Obtain your phone’s administrator password.
2. Reboot the phone (from Home/Menu, select Settings > Basic > Restart).
3. While the phone is booting up, press the Setup soft key.
4. Enter your phone’s password, then press OK.
5. Scroll down to and select Provisioning Server Menu.

How do I find my firmware 8×8?

1. From the Home view, select or tap Settings.
2. Press 4. Status.
3. Press 1. Platform.
4. Press 2. Application.
5. Press 1. Main. Your firmware version will appear after Version.

How do I know what firmware My phone has?

To find out what number of firmware your device has on it currently, just go to your Settings menu. For Sony and Samsung devices, go to Settings > About Device > Build Number. For HTC devices, you should go to Settings > About Device > Software Information > Software Version.

How do I update my Polycom 8×8 firmware?

Provision the Phone Back to 8×8

1. Obtain your phone’s administrator password.
2. From the Menu/Home screen, select Settings.
3. Select Advanced.
4. Enter your phone’s password.
5. Select Admin Settings.
6. Select Network Configuration.
7. Under Prov. Server, press Select.
8. Scroll down to Server Type, then press Edit.

How do I factory reset my Polycom Soundpoint IP 331?

Polycom IP with Admin Password

1. Press Menu.
2. Navigate to Settings > Advanced.
3. Once prompted for a password, enter your admin password.
4. Select Admin Settings.
5. Navigate to Reset to Default then select Reset to Factory.
6. Your phone is now factory reset and the default admin password should be 456.

How do I update my Polycom UC software?

1 Log in to the Web Configuration Utility as an administrator. The default administrator password is 456. 2 Choose Utilities > Software Upgrade. 3 On the Software Upgrade screen, choose the Polycom Hosted Server option as shown next.