How do I send documents to Aflac?
1If all documentation is not available upon initial claim filing, you may upload the documents later by clicking “Upload Documents” on the mobile app or “MyClaims” on desktop. Register or Log in: Go to or download the Aflac SmartClaim Mobile app from the App Store or Google Play Store.
What documents are needed for Aflac accident claim?
Date and description of injury. Location of accident. Copy of police report (motor vehicle accidents). Authorization to obtain information: To allow Aflac to contact your provider on your behalf, please include the provider’s name, address and fax number (if available).
How long does it take for Aflac to process a faxed claim?
It will depend on the type of claim filed whether you’ll receive lump sum payment or payments throughout treatment. Either way, if filing online and assuming all necessary documentation is present, payment turnaround should be 24-48 hrs. If filing via fax or mail, it will be longer.
How do I file an Aflac intensive claim?
1 Log in to MyAflac or download the MyAflac mobile app. (If you haven’t registered on you will need your policy number.) 2 Click File a Claim on the MyAflac mobile app to begin. Our system will guide you through every step of the way.
Where do I mail my Aflac claim form?
You can mail your claim form to Post Office Box 84075, Columbus, Georgia 31993. You may also fax your claim form to our claims department at 866.849. 2970 or scan and email your claim form to [email protected]
How do I contact Aflac?
1 (800) 992-3522
Aflac/Customer service
How long do I have to file Aflac accident claim?
How long do I have to file a claim? A. There is a one-year timely filing provision in your certificate.
Where do I send my Aflac claim form?
To file a claim, simply select the appropriate claim form for your specific product and mail or fax it to us at the address on the form.
- Download the form.
- Fill it out.
- Send it in to: PO Box 60676, Worcester, MA 01606.
How long does it take Aflac to review a claim?
Aflac Aflac cannot process claims until they have the employee’s statement, physician’s statement, employer statement and the authorization page. Claims approval process takes 5 days to process and pay out claims.
Where do I fax my Aflac claim?
5. Fax this form to 1-877-442-3522 or return the form to Aflac, Attn: Claims Department, Worldwide Headquarters, 1932 Wynnton Road, Columbus, GA 31999, as soon as possible in order to expedite claim review.
How do I email Aflac?
Additional Contacts
- Your satisfaction with Aflac is important to us. If there is something not quite right, please contact us and we will do our best to fix it. File Your Complaint Online.
- [email protected] Request Media Information.
- 800.578.3107. [email protected]
- 800.227.4756. 706.596.3279.
- 800.235.2667. 706.596.3264.
How do I file an Aflac claim?
File your claim online. Navigate to the Aflac website to file your claim or print claim forms to complete and send by mail or fax. If you choose to file your claim online, you will log in to your account and click the “Smart Claim” tab to get started.
How long do I have to file an Aflac claim?
You have the right to appeal a decision up to a maximum of three times per claim. All appeals must be submitted within 180 days of the original claim decision. One Day PaySM is available for certain individual claims submitted online through the Aflac SmartClaim® process.
How to file an Aflac claim online?
Access Aflac SmartClaim from MyAflac or the MyAflac Mobile app.
How to file insurance claims from home with Aflac?
Find the sample you need in our collection of legal templates.
