How do I reset my DStv decoder after payment?
How to reset DStv after payment
- Send an SMS with the word RESET accompanied by your smartcard number to 30333.
- You will receive a confirmation message informing you that your request is being processed.
- Check after a while if the channels are available.
How do I contact DStv customer service?
Tel: 011 289 2222 Our call centre is available seven days a week, including public holidays, from 7am-11pm.
How do I complain to DStv?
For all DStv customer and service-related queries, please visit or selfservice.dstv.com or contact us on [email protected]
How do I reset my DStv?
The manual method of resetting your DSTV
- Press the “reset” and the standby buttons simultaneously!
- When the word “DL” shows up on the display, you should repeat the following sequence.
- When you see the letters, you will need to press P+ and P- one after the other! This will reset your DSTV one step at a time!
How do I reset my DStv after payment in Kenya?
Kenya-Resetting DSTV decoder after making Payment
- Make payment to DSTV via Mpesa Paybill No.444900 using your account No.
- Send an SMS to 3788 by typing ‘Reset’ leave a space and type your DSTV Account No.
- Make sure your DSTV decoder is on.
How do I reactivate my DStv after payment?
We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors.
How can I change my DStv package?
Upgrade/downgrade using MyDStv App
- Visit Google play store or Apple Store and download the MyDstv app.
- Launch the app and enter your mobile number.
- Type your surname on the account profile.
- Click log in.
- Once you log in, click on the view all deals.
- Tick your current deal, and the ‘Change package now’ button will drop.
Where is the headquarters of Multichoice?
Randburg, South Africa
MultiChoice/Headquarters
How do I reconnect my DStv after payment in Kenya?
For DSTV, text the word ‘RESET’ followed by your card number to 22688. In the case of GOtv, send a text message with the word ‘RESET’ followed by your ICU number to 22688.