How do I know if my E-ZPass is active?
Call 1-877-762-7824. You will be prompted to enter your E-ZPass account number and four-digit PIN number. You can check your available balance and recent transactions, make a payment, and update your credit card number, expiration date, telephone number and change your PIN number through our automated system.
How do I pay my E-ZPass online?
Make a one-time payment on the web. Login to your account, go to Update Personal Information, One-time Payment and complete the form. Mail a payment. Make a payment at one of the E-ZPass ® NY Customer Service locations Do not use E-ZPass ® until your account has been replenished.
Does EZ Pass NY have an app?
E-ZPass customers can manage their account from within the app, allowing them to check their balance, add funds or set up automatic payments without having to log on to the E-ZPass website. The “Tolls NY” mobile app is now available for iPhone and Android.
How do I know if I have unpaid tolls in NY?
How can I check the status of a violation? Go to and click on Violations and follow the instructions. You will need your violation number and license plate number.
How do I reactivate my E-ZPass?
According to the E-ZPass website, accounts that are not used in one year receive an inactive account notice. To keep the account open, drivers must respond in 30 days and say so. If they want to close it, they can do so online, then mail their transponder back or take it to a DMV office.
Where can I find the E-ZPass validation code?
The validation code is an 8-digit code that contains both numbers and letters. It is located on the back of the transponder in between the mounting strips.
Can I borrow someone’s EZ Pass?
Yes, you may transfer a transponder between vehicles as long as they are of the same vehicle class. Please be sure that all vehicles using the transponder are listed on your EZ Pass account. You may register your additional vehicles on-line or by calling our call center at 877-743-9727.
