How do I contact Arris?
Please report any web sites claiming to be ARRIS technical support or suspicious emails, messages, or phone calls to +1-877-466-8646….
| Consumer | Phone Number | Hours |
|---|---|---|
| SURFboard Modems, Gateways, Routers | 1-877-466-8646 | Sun-Sat 7AM-12AM CST |
Does Arris have a website?
Thousands of answers. Check out the ARRIS Consumer Support website and get the solutions you’re looking for – fast.
How do I fix my Arris WiFi box?
Most Arris routers can be reset using the Reset Button.
- Locate the Reset Button on your Arris modem or router (typically found on the back of the device).
- When you locate the button, press and hold it for at least 15 seconds.
- Wait for the reset to complete—this process can take a few minutes.
How do I access my surfboard modem?
To access your surfboard cable modem open your web browser and use the IP address of 192.168. 100.1. The default page that will open is the Status page. The information on this page gives a snapshot of a series of events that the modem goes through when establishing a connection to your cable ISP.
Is ARRIS part of Motorola?
ARRIS acquired Motorola Home in 2013. The products, heritage, intellectual property, and innovation associated with that division now reside under the ARRIS brand.
Are ARRIS modems made in China?
Arris will transition its Far East manufacturing of set-tops and modems, selling its Taipei City, Taiwan, operation to longtime production partner Pegatron Corp. In turn, Arris will shift manufacturing of CPE devices to Pegatron’s Suzhou site in China at the end of this year.
What are the login credentials for my Arris router?
An Arris router usually ships with the following login credentials: username: admin password: password If you’re experiencing any network slowdown, then your first step should be to try resetting your Arris router and modem. This may save you from having to log in to your Arris router at all.
How do I contact Arris technical support for technical support?
Please report any web sites claiming to be ARRIS technical support or suspicious emails, messages, or phone calls to +1-877-466-8646. Helpful tip: Did you know most issues can be resolved by a power cycle?
What is Arris assist?
In addition to networking equipment such as modems and routers, ARRIS Assist also covers things like PCs, tablets, laptops, security cameras and more! No need to wait for repair experts to arrive at your home. ARRIS Assist’s 24-hour technical support gives your complete peace-of-mind.
What is an arris marketplace?
Marketplaces offer products from re-sellers who may not be authorized to sell ARRIS products. ARRIS products purchased from non-authorized re-sellers through a marketplace may not qualify for a warranty replacement or support by ARRIS.
