How can I complain to Dtdc?

How can I complain to Dtdc?

DTDC Customer Care :

  1. DTDC Customer Helpline Number: 080-25365032, 25365039.
  2. Email Support: [email protected], [email protected], [email protected]
  3. Website:

How do I complain about a courier service?

COMPLAINT REDRESSAL SYSTEM: Complaints can be first registered at the concerned post office. If the complaint is not redressed then the customer can approach the Customer Care Center of the Circle or Zonal area. The next step is to approach the Chief Post Master General of concerned state.

Is Dtdc trusted?

How safe are my consignments with DTDC Express Limited? Your consignments are completely safe with DTDC.

How can I contact DTDC delivery agent?

  1. Our Presence.
  2. Sales Inquiry.
  3. Raise a Service Query.
  4. Call [email protected]
  5. DTDC e-booking.

Who is the CEO of DTDC?

Subhasish Chakraborty
Subhasish Chakraborty, Founder, Chairman and Managing Director of DTDC pioneered DTDC’s unique franchise-based business model that is not only the first of its kind in the Industry but also has been emulated overseas and studied as a business case by leading management institutes.

How do I write a complaint letter about delivery?

How to Write a Complaint Letters. Write the address and job title of the person whom you are going to address in the letter. Start the body of the letter by explaining the whole incident where you felt the services of the courier company to be unsatisfactory. Mention the date on which the incident took place.

How do you write a strong complaint letter?

Use this sample letter and these tips to write an effective complaint:

  1. Be clear and concise.
  2. State exactly what you want done and how long you’re willing to wait for a response.
  3. Don’t write an angry, sarcastic, or threatening letter.
  4. Include copies of relevant documents, like receipts, work orders, and warranties.

What is Courier risk surcharge?

What is risk surcharge? It is a provision from the company for the benefit of the customer to protect against the transit risks when the goods are not insured by consignor. The coverage is extended if customer chooses to avail the provision by paying the stipulated risk coverage charges.

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